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Bark 'n Purr Return Policy

Food:

We understand how nutritional needs and tastes can change over time, which is why we have such a great return policy. It is easy, fast, and put in place so you won’t be stuck with items you do not need.

All you need to do is return the bag if it is more than half food. Give it to one of our associates and we will issue you a full refund!

If you use our delivery service, all you have to do is leave the bag where our delivery driver can find it. He will pick it up, return it to us, and we will issue you a refund.

Unfortunately, the only food that is nonreturnable are open cans.

Here is a short list of conditions for your ease:

  • Must be in original packaging
  • Must have over 50% of the original food
  • Must only contain original food

Merchandise:

Returning merchandise is just as simple! All we need are the original tags and packaging. Please return it to our associate or leave it with our delivery driver.   

Unfortunately, there are some merchandise that are non-returnable due to the packaging.

  • Toys
  • Sanitary garments
  • Carriers
  • Crates
  • Beds
  • Strollers

If the products you purchases are not compliant with our return policy, we would recommend that you donate it! Click here for a list of non-profit organizations! Every bit helps!

If you have specific questions about returns, please do not hesitate to call us at 512-452-3883 or email us at service@barknpurr.com!